Refund Policy

At My Store, we want our customers to have a satisfactory shopping experience. If you are not satisfied with your purchase, you may contact us to request a return or refund in accordance with the terms below.

Return Requests

Please contact us at Support@Zeawucora.shop before sending any item back.

Return requests should include your order number, the reason for the request, and any relevant photographs or supporting information when applicable.

We will review the request and provide return instructions if the item is eligible for return.

Eligibility

Unless otherwise stated on the applicable product page, items may generally be eligible for a return if the request is submitted within 30 days of delivery.

Returned merchandise should generally be unused, in its original condition, and include original packaging, accessories, manuals, and other included materials where applicable.

Certain products may be non-returnable due to their nature, hygiene considerations, customization, or other applicable restrictions. Any applicable exclusions will be communicated or displayed where appropriate.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us promptly after delivery.

We may request photographs or other information to help us evaluate the issue. Depending on the circumstances, we may offer a replacement, replacement part, store credit, or refund.

Refunds

Once an approved return is received and reviewed, we will determine whether a refund is applicable.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Shipping charges may not be refundable unless the return is due to an error on our part, a defective item, damage during shipment, or another circumstance where a refund of shipping costs is appropriate.

Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by an error on our part, customers may be responsible for return shipping costs.

We recommend using a trackable shipping service when returning merchandise.

Refund Delays

If an approved refund has not appeared in your account after a reasonable processing period, please first check with your bank or payment provider. If the issue continues, contact us at Support@Zeawucora.shop.